Shipping and Return Policy
Shipping and Return Policy
1. Shipping
At Rapid Ridez, we are pleased to offer shipping services to our valued customers within Canada. Please take a moment to review our shipping policy to understand how we handle the shipment of our powersport vehicles.
2. Shipping within Canada
We currently only offer shipping services to locations within Canada. We do not ship internationally at this time.
3. Shipping Costs
Shipping costs for our powersport vehicles are calculated based on the distance of delivery and the weight of the unit being shipped. The shipping cost will be provided to you during the checkout process before you confirm your order.
4. Return and Refund Policy
At Rapid Ridez, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 14-day return window under the following conditions:
Eligibility for Return:
The item must be unused, unopened, and in its original packaging.
Returns must be initiated within 14 days of the delivery date.
The product must be in resalable condition.
Return Shipping:
Customers are responsible for covering the return shipping costs.
We recommend using a trackable shipping method to ensure your return reaches us safely.
Refund Process:
Once we receive and inspect the returned item, we will process your refund.
Refunds will be issued to the original method of payment.
Please allow 5–7 business days for the refund to reflect in your account.
If you have any questions or need to start a return, please contact our customer support team at info@rapidridez.ca.
8. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer support team within 72 hours of delivery. We will work with you to resolve the issue promptly.
9. Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please feel free to contact our customer support team. We are here to assist you and provide any necessary information regarding your purchase.
Call Us: (877)274-3937
Email Address: info@rapidridez.ca